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Effective Date: 14/07/2023

At Eclectic Charm, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your information. By using the Eclectic Charm website and services, you agree to the collection and use of your personal information as described in this Privacy Policy.

  1. Information We Collect: We may collect the following types of personal information when you interact with our website:

1.1 Personal Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase or create an account.

1.2 Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the referring website.

  1. Use of Information: We may use the collected information for the following purposes:

2.1 Providing Services: We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, and provide customer support.

2.2 Improving User Experience: We analyse usage data to enhance and personalise your experience on our website, including displaying relevant products, offers, and recommendations.

2.3 Marketing and Communications: With your consent, we may send you promotional emails or newsletters about new products, special offers, or other information we think may be of interest to you. You can opt-out of these communications at any time.

2.4 Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

  1. Data Sharing: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers to perform services on our behalf, such as payment processing, order fulfilment, and customer support. These service providers are obligated to protect your information and are not permitted to use it for any other purpose.

  2. Data Security: We employ industry-standard security measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information about your usage of our website. These technologies help us analyse trends, administer the website, track users' movements, and gather demographic information. You can modify your browser settings to disable cookies, but please note that this may affect your browsing experience on our website.

  4. Links to Third-Party Websites: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

  5. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by email. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

  6. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at eclecticcharmuk@gmail.com.

By using the Eclectic Charm website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

© Eclectic Charm 2024
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